Frequently Answered Questions

Q - Where are you based?
A - We are based in Penrith, just off junction 40 of the M6.

Q - How do i pay?
A - You can buy the same day delivery services online here  If you would like to call us we can take payment over the phone or we can do bank transfer into our business account. If you are a business customer, we offer 30 day payment terms if an account is set up with us.

Q - What type of items do you deliver? 
A - We can deliver anything from a contract in an envelope to Pallets! We have experience of all types of loads. 

Q - Where do you deliver?
A - We have a large network of couriers throughout the UK that we can call upon, it does not matter if your in the highlands or in Dover, if you give us a call we can get your item delivered immediately.

Q - Are you covered with insurance for our items?
A - We are covered both within our premises up to £1m and on each van up to £40,000. We also make sure that all of our network providers are covered.

Q - Do you offer storage?
A - We can offer storage for our clients goods? with us being on the junction of the M6 and A66, 90 minutes from Glasgow, 90 minutes from Newcastle, 90 Minutes from Manchester we have excellent links across the North of England and Scotland. We often store items for clients that have a time limit when driving and take them over the same day or following day.

Q - Can we visit your offices?
A - You can visit them any time, you will find the address on the bottom of the home page and you can call us on 01768 216192. We also have a warehouse in Kendal, 1878 Couriers, LG2 Unit 1, Meadowbank Business Park, Shap Road, Kendal, LA9 6NY.